Since the Tesco online grocery delivery started, several years ago, we generally use them about once a month to buy certain bulky items so that we don't have to pick up as much when visiting the store. Over the years though we have changed what we do order from them as, increasingly, their inability ro deliver good quality meat, fruit and vegetables gets more pronounced. These days we never usually order fresh produce from them – we always pick these ourselves at the store. We have had rotting fresh produce delivered on at least 5 occasions and would regularly have been sent produce right on the edge of 'sell by' date. They'd probably deny that they try to get rid of items that is barely fresh through the online service, but that's how it increasingly feels to us. For the last few orders we haven't ordered anything fresh but tonight we had a delivery including potatoes – these arrived and were soft, with several convered in mould. Ridiculous…. So (another) email of complaint has just gone out to Tesco and I'm sure I'll get their standard email of apology back. From this point forward though, absolutely no fresh produce will be ordered through their online service – you just can't trust them to pick anything decent. There are some hilarious quotes on their web site
Picking your fresh food
Our expertly trained shoppers always pick from the back of the shelves to ensure you get the freshest produce and the longest sell by dates. They also carefully select fruit and vegetables as if they were shopping for themselves. They ask themselves the question “would I buy it?” and therefore do not send out anything that is not of the highest quality.